Privacy Policy

Effective Date: 1/2/2024

At Motivity Fitness, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with us, including through our website, mobile applications, and in-person services. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information:

• Name
• Contact details (email address, phone number, address)
• Date of birth
• Payment details (e.g., credit card information)
• Emergency contact details

b. Health and Fitness Information:

• Health history and fitness goals (as provided by you)
• Attendance and class participation records

c. Technical Information:

• IP address
• Browser type and version
• Device information
• Cookies and usage data (when using our website or app)

2. How We Use Your Information

We use the information collected for the following purposes:

• To provide and manage gym memberships and services
• To process payments and manage billing
• To personalize your fitness experience
• To communicate updates, promotions, and events
• To ensure safety and respond to emergencies
• To improve our website, mobile apps, and services

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

• Service Providers: Third-party companies that help us manage our operations, such as payment processors, email services, or software platforms.
• Legal Compliance: Authorities when required to comply with legal obligations or protect our rights.
• Business Transactions: In the event of a merger, acquisition, or sale of assets.

4. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we securely delete or anonymize your data.

5. Protecting Your Information

We implement security measures to protect your personal information, including encryption, firewalls, and secure servers. While we strive to safeguard your data, no system can be guaranteed 100% secure. You share information with us at your own risk.

6. Your Rights

You have the following rights regarding your personal information:

• Access and review your data
• Update or correct inaccuracies
• Request deletion of your data
• Opt out of marketing communications
• Lodge a complaint with a data protection authority

To exercise these rights, please contact us at info@motivityfitness.com or call us at (03) 6391 1813.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your online experience. You can manage or disable cookies through your browser settings; however, this may affect the functionality of our website or app.

8. Third-Party Links

Our website and app may include links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their policies before providing personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. Your continued use of our services signifies your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Motivity Fitness
10 Burghley St, Longford TAS 7301
info@motivityfitness.com
(03) 6391 1813